WHAT TO EXPECT AT YOUR FIRST MEETING

Prior to arrival, you will be asked to complete a series of questionnaires to inform us about the purpose of your visit. 

On your first visit, you will be met by the Clinical Director, who will discuss your clinical needs and match you to the most appropriate practitioner in the clinic. 

You will then book sessions with your psychologist on a schedule that suits your needs and begin the process of CBT. 

FEES

Our fees are consistent with the guidelines suggested by the Ontario Psychological Association. Many third-party health insurance plans will cover or partially cover psychological services. Payment is required at the time of service. Clients are welcome to pay by credit card, e-transfer, or cash. 

REFERRALS

HELPFUL LINKS

College of Psychologists and Behavioural Analysts of Ontario
     www.cpbao.ca
Ontario Psychological Association 
     www.psych.on.ca
Canadian Psychological Association
     www.cpa.ca

American Psychological Association   
     www.apa.org
Ottawa Academy of Psychology
     www.ottawa-psychologists.org

Our clinic accepts self-referrals. Contact us by phone at: 613-319-8000 or email at info@firestoneclinic.com to book an appointment. Referring physicians and other health professionals can fax in their referrals to 613-482-5300 and their clients will be contacted directly.

When cancelling or rescheduling your appointment, you must call the office by 9:00 am the day before your appointment to avoid being charged for the session. If your appointment is on a Monday, you will need to call by 9:00 am the Friday before. If you cannot call the day before to cancel and we are able to fill your spot on short notice, you will not be charged. Otherwise, charges will only be waived in exceptional circumstances.

CANCELLATION POLICY

EMERGENCY/CRISIS

If you are actively suicidal, go to the closest hospital emergency room or call 911. If you are in crisis but not in imminent danger, you can contact the following:  

The Mental Health Crisis Line Within Ottawa:
613-722-6914
 Outside Ottawa: 1-866-996-0991

Youth Services Bureau 24/7 Crisis Line 613-260-2360
 1-877-377-7775